Category: Workforce Management

  • What the Labor Market Isn’t Telling Retail, Yet.

    In a time of disruption, it’s uncertainty, not automation that poses the biggest challenge to the retail workforce. Retail leaders are no strangers to disruption. But in the latest McKinsey Talks Talent podcast, a deeper and more elusive challenge emerged: uncertainty. Not just economic uncertainty, but a structural ambiguity that is reshaping how retailers hire, train,…